Free and confidential - information, support and counselling for young people aged 11 - 25
Client line: 023 9247 4724
Admin line: 023 9278 5999
Off The Record is committed to safeguarding your privacy and will treat all personal information as confidential. Your details will not be given or sold to anyone and all information you give to us will be treated strictly in accordance with our confidentiality policy.
We do not collect any identifiable information about you through our website and do not store information ("cookies") on your PC. We may collect non-identifiable data to help us understand more about how our site is used by visitors in order to develop and enhance our services.
The only personal information we will have about you is what you chose to tell us, for example, using the "Email-in" form, completing an on-line questionnaire or sending us an e-mail. We then take care to ensure your information is treated securely and in accordance with our confidentiality policy.
Off The Record makes every effort to ensure the security and integrity of e-mails on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we receive it, Off The Record cannot ensure or guarantee the security of information when it is being transmitted.