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I think I need counselling

Sometimes it’s really difficult to talk to someone who knows you, or knows people you know. Counselling at OTR is completely confidential, we don’t tell anyone what you say, or even that you speak with us, not parents, school, Dr, nope, that’s right, no one*.


*Off The Record is a private and confidential source of help. This means we would only break confidentiality (share personal information about you with anyone outside Off The Record) if we had reason to believe that you or someone else is at serious risk of harm. We will discuss this with you first unless we believe that to do so could increase the level of risk.

*If you are under 13 we may need to check that your parent/carer is okay with you seeing us, and sharing your information with us.

Counselling sessions give you a chance to open up in a safe space to someone who is totally impartial and confidential.

  • Impartial – they don’t know anyone you know, and won’t be influenced by your school, your parent or carer, or anyone else involved with you or your family.
  • Confidential – they won’t tell anyone what you’ve said*


We can help you with anything that you want to talk to us about. The most common things people come to see us about is anxiety, feeling down, relationship problems with family and friends, self-care and wellbeing problems, anger issues, and problems with school or college.

The aim of counselling is to help you find greater awareness and understanding of yourself, and your relationship to your world and the people around you. Supporting you with the goals you want to work on will help you find your own solutions, and ways you can be stronger in the future if things get tough again.

Counselling can also help you look at things that have happened to you in the past in a different way, get it out in the open, and reflect and reshape them. This will help you move forward, living with those experiences and memories but feeling differently about them, and move on from OTR feeling better and stronger.

At OTR we run face-to-face, phone and Zoom counselling, not only for young people but also for parents and carers of young people. All of our counsellors are qualified and really easy to talk to, and are of all ages and from all walks of life with loads of experience. They will never judge you or tell you what to do, and will always be kind and supportive.


6 sessions of 6-8 young people that provide support with practical coping strategies.

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Young Carer

Our Young Carers program creates a web of links to support their social needs and their right to be a young person

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Whats On

Check here to see what workshops, courses, resources and jobs we have available to you.

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Your Journey with OTR starts here







Solid foundations are now in place to help you move forward with confidence


Can you share client information?

Can a 10 year old go on the waiting list now?

How many sessions of counselling do you offer?

Can a young person do counselling and group work at the same time?

How long is the OTR waiting list?