OTR Logo


I think I need counselling

Sometimes it’s really difficult to talk to someone who knows you, or knows people you know. Counselling at OTR is completely confidential, we don’t tell anyone what you say, or even that you speak with us, not parents, school, Dr, nope, that’s right, no one*.


*The only time we ever have to break confidentiality is if you say something to us that makes us believe you are at risk of harm, or you may harm someone else, it’s called safeguarding. But we always talk you through this and what happens next.

*If you are under 13 we may need to check that your parent/carer is okay with you seeing us, and sharing your information with us.

Counselling sessions give you a chance to open up in a safe space to someone who is totally impartial and confidential.

  • Impartial – they don’t know anyone you know, and won’t be influenced by your school, your parent or carer, or anyone else involved with you or your family.
  • Confidential – they won’t tell anyone what you’ve said*


We can help you with anything that you want to talk to us about. The most common things people come to see us about is anxiety, feeling down, relationship problems with family and friends, self-care and wellbeing problems, anger issues, and problems with school or college.

The aim of counselling is to help you find greater awareness and understanding of yourself, and your relationship to your world and the people around you. Supporting you with the goals you want to work on will help you find your own solutions, and ways you can be stronger in the future if things get tough again.

Counselling can also help you look at things that have happened to you in the past in a different way, get it out in the open, and reflect and reshape them. This will help you move forward, living with those experiences and memories but feeling differently about them, and move on from OTR feeling better and stronger.

At OTR we run face-to-face, phone and Zoom counselling, not only for young people but also for parents and carers of young people. All of our counsellors are qualified and really easy to talk to, and are of all ages and from all walks of life with loads of experience. They will never judge you or tell you what to do, and will always be kind and supportive.


6 sessions of 6-8 young people that provide support with practical coping strategies.

Learn More

Young Carer

Our Young Carers program creates a web of links to support their social needs and their right to be a young person

Learn More

Your Journey with OTR starts here

1.You self-refer or are referred into OTR using the webform or calling us

2.You’ll then be put on a waiting list. Meanwhile our support workers will continue to check in with you each week

3.When you’re at the top of the waiting list we do an initial assessment to ensure we’re the right fit for you

4.In the initial assessment the counsellor will also talk you through counselling, group work and our young carers program

5.At this point you are assigned a counsellor that best suits your needs

6.You can do group work or young carers at any point – so it can be in conjunction with counselling, before or afterwards, in fact young carers is a long-term ongoing program

Solid foundations are now in place to help you move forward with confidence


How long is the OTR waiting list?

Can a young person do counselling and group work at the same time?

How many sessions of counselling do you offer?

Can a 10 year old go on the waiting list now?

Can you share client information?